Privacy Policy
Effective Date: October 2026 | We are committed to safeguarding your personal information.
Your Privacy Is Sacred
SSC Football Ground never sells, rents, or monetizes your personal information to third-party marketers or advertisers.
1. Information We Collect
When you browse our platform, create an athlete account, or place an order, we may collect the following data points:
- Account & Contact Info: Full name, email address, mobile number, and encrypted password credentials.
- Delivery Details: Street address, city, state, postal code (pincode), and optional landmark instructions.
- Order & Transaction History: Purchased items, sizes, order numbers, payment timestamps, and return records.
- Technical & Usage Logs: IP address, device type, operating system, browser version, and page interaction timestamps.
2. How We Utilize Your Information
We process your personal information strictly for legitimate business and fulfillment purposes:
- Processing, verifying, packing, and dispatching your sports equipment and apparel orders.
- Sending real-time order confirmation receipts, shipment tracking links, and delivery SMS/WhatsApp alerts.
- Facilitating seamless size exchanges, warranty claims, and customer service inquiries.
- Detecting and preventing fraudulent transactions, chargeback abuses, and security breaches.
- Personalizing your shopping experience (e.g. remembering your saved athlete wishlist and cart items).
3. Third-Party Service Providers
We share necessary minimal information only with verified operational partners who assist in executing our services:
- Logistics & Couriers: Verified national delivery providers (Shiprocket, Bluedart, Delhivery, DTDC) receive your name, contact phone, and delivery address to complete physical transit.
- Payment Gateways: PCI-DSS Level 1 compliant gateway partners (Razorpay) securely process your financial transactions without storing your complete CVV or card PINs on our servers.
4. Cookies & Browser Storage
Our website utilizes essential browser cookies and local storage tokens to:
- Keep you logged in securely between page navigations.
- Maintain your persistent shopping cart and guest wishlist across sessions.
- Analyze aggregated traffic volume to optimize web performance and loading speeds.
5. Your Data Rights & Account Deletion
You have full autonomy over your personal information:
- You may update your profile details and address book at any time from your Athlete Account Dashboard.
- You have the right to request a complete export or permanent deletion of your account and associated personal data by writing to our Data Privacy Officer.
Data Privacy Desk
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out directly: